Experience

every experience in your life is being orchestrated to teach you something you need to know to move forward.

Viz.ai

System Engineer

Feb 2025 – Present | Viz.ai

    • Engineered a compliant AWS AppStream 2.0 solution with persistent storage (EFS) for AI developers handling PHI data.
    • Implemented IAM Least Privileges and Terraform-based infrastructure-as-code in AWS.
    • Built DevOps workflows with Workato for automated access, deployments, and audits.
    • Integrated Jamf Connect with Okta to enforce Zero Trust device and identity policies.
    • Managing containers upgrades and ongoing maintenance to ensure stability and compliance.
    • Partnered with R&D to ensure DevSecOps alignment with HIPAA compliance.
    • Managing company Route 53 DNS records and Certificate renewals.
    • Managing company AWS accounts and resources.

Viz.ai

Senior IT Specialist

Nov 2022 – Feb 2025 | Viz.ai

    • Full management of: Jamf, Okta, Google Workspace, Jira, Slack, Cloudflare, etc, ensuring operational consistency and compliance.
    • Developed automations in Workato for access provisioning and onboarding/offboarding workflows.
    • Configured and managed the company’s GitHub backup process as part of a data loss prevention (DLP) strategy, ensuring automated, version-controlled, and secure storage of critical code repositories.
    • Ensured compliance with IT security policies and conducted regular audits.
    • Managed inventory of IT assets, overseeing procurement, deployment, and decommissioning of hardware.
    • Assisted in the implementation of a new HRIS system, improving data accuracy and onboarding efficiency.
    • Delivered Tier 2 support for global staff across platforms and operating systems.
    • Built and maintained a comprehensive documentation system for IT processes and procedures.

Snyk

Technical Operation Specialist

Apr 2021 – Nov 2022 | Snyk

    • Working in a global team in a different timezones while keeping the team communicated and united.
    • Managed the onboarding process during a period of rapid company growth, over 200 employees across IL and EU.
    • Coordinated with HR and IT departments to ensure seamless integration of new hires into the company's systems and processes.
    • Configured and deployed laptops, ensuring all necessary software and security protocols were in place - Jamf/Intune.
    • Maintained and updated internal documentation related to onboarding procedures and IT policies.
    • Managed company users in GSuite, Okta, Jira, Slack, and other SaaS applications.

Rivhit

Customer Service Technical Support

Mar 2018 – Apr 2021 | Rivhit

    • Provided technical support for business customers using Rivhit software.
    Addressing a wide range of technical issues and queries.
    • Assisted customers with the installation and configuration of Rivhit software, ensuring optimal performance.
    • Collaborated with the development team to identify and resolve software bugs, contributing to product improvement.
    • Built strong relationships with customers by providing exceptional support and service.
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Tel Aviv, Israel